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Cancellation Policy

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At Sharm Desert Dreams, we work closely with local service providers in Sharm El Sheikh to deliver high-quality activity experiences, including quad biking, water sports, and excursions. To secure your booking and ensure availability, a deposit is required at the time of booking.

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Cancellations

  • Cancellations must be made at least 48 hours prior to the scheduled activity time.

  • Cancellations made before this timeframe will be eligible for a full refund.


Late Cancellations & No-Shows

  • Cancellations made less than 48 hours before the scheduled activity will result in the payment being non-refundable.

  • Failure to attend the activity (no-show) will also result in the loss of the payment made or a partial refund can be organised.


Amendments

  • Requests to change booking dates or activities are subject to availability.

  • Amendments made more than 48 hours in advance will be accommodated where possible at no additional cost.


Exceptional Circumstances

  • In the event that an activity is cancelled by us or our local partners due to weather conditions, safety concerns, or unforeseen circumstances, customers will be offered:

    • An alternative date or activity, or

    • A full refund of the payment 


Contact

For cancellations or changes, please contact us as soon as possible via:
Email: sharmdesertdreams@gmail.com
​WhatsApp: 07415692806

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